The amalgamation of technology and courier business has led convenience for customers. Customers are enjoying faster, cheaper and more convenient courier services. The technological advancement has made the world smaller than ever. Today, it has become really very easy to deliver goods from one part of the world to another. Also, the cost of courier deliveries has reduced to a great extent.
Technology and courier industry
One of the major technologies which have transformed the entire courier system is the Internet. The internet has revolutionized the courier business. The internet has aided courier companies as well as customers and this in turn aid in lowering the cost of courier deliveries.
Have a quick glance over how the internet has transformed the entire courier delivery system:
#1: Quick online quotes: In order to quote for national and international deliveries, now customers need not have to roam here and there to locate best courier service providers. For example: If any customer wants to make a parcel to USA, he or she can browse online. Customers can find oodles of courier companies offering reasonable price and less shipping time for parcel.
#2: Real time online tracking: When any Courier Company dispatch parcel that parcel will have to go through multiple places before reaching at the desired destination. Now, with the help of online tracking system, customers can track their order and estimate the delivery date. This also facilitates the sender to inform about the delays to end receiver.
#3: Location based customs information: Online courier booking websites acknowledge the sender about the products that require import licenses and product that are restricted in a particular country. Thus, it became really very easy to check out that the sender is couriering permitted items with proper documentation or not!
#4: Vehicle tracking systems: With the help of GPS technology, courier companies can track their drivers anywhere and anytime. This enables companies to detect the exact location of their courier so that they can commit their customers.
#5: Delivery notifications: Technology has facilitated the courier companies to notify their customers that their parcel has arrived or about to arrive at their door step. Also, with the help of email, call and text message, courier companies can take customer feedback.